A not for profit organisation dedicated to helping people overcome barriers and achieve meaningful, sustained employment is seeking a compassionate and resilient Job Coach to join their Swan Hill team. This is a full time opportunity for someone who believes that a job can change a life and wants to play a pivotal role in supporting participants through challenges such as financial or social disadvantage. If you have strong people skills, empathy, and a genuine desire to help others build confidence and develop skills that lead to long term employment, this role offers the chance to make a real difference in your community. You will work with participants to develop career pathways, connect them with training and support services, and provide coaching through resume writing, interview preparation, and job applications. No prior industry experience is required full training is provided.
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Company Overview
MADEC is a not for profit organisation operating across South Australia, Victoria, Queensland, New South Wales, and Tasmania. They are driven by the belief that a job can change a life and are committed to helping people in financial or social disadvantage. Through employment services, vocational training, labour hire, and other services and programs, they empower people, connect them with support, enhance skills and confidence, and provide opportunities to reach the goal of employment. Their mission is helping people, addressing needs, and improving lives.
Key Responsibilities
- Develop career pathways for participants using SMART goal setting, ensuring plans are realistic, achievable, and tailored to individual needs.
- Connect participants with training, support services, and community resources to help them overcome barriers to employment.
- Guide participants through resume writing, cover letter preparation, interview techniques, and job applications, building their confidence and skills.
- Provide financial support through the Employment Fund when eligible, ensuring participants have access to resources that assist their journey.
- Coach, motivate, and empower participants to achieve their employment goals, celebrating successes and supporting them through challenges.
- Manage a caseload of participants, scheduling appointments, tracking progress, and maintaining accurate records.
- Build strong relationships with participants, employers, and community partners to support sustainable employment outcomes.
Qualifications
No formal employment services experience is required. Candidates must have resilience, the ability to stay positive and persistent while supporting participants through challenging situations. Empathy and compassion are essential, with a genuine care for helping people achieve their goals. Strong communication and coaching skills are required, including the ability to listen, motivate, and guide participants effectively. Strong people skills, including confidence in guiding conversations, resolving issues calmly, and helping participants stay on track, are essential. Problem solving and creativity are important for finding practical solutions and linking participants to the right resources. Organisation and time management skills are required to manage caseloads, schedule appointments, and track progress.
Benefits and Perks
This full time position offers a competitive annual salary ranging from AUD 65,000 to AUD 75,000 depending on experience. Salary packaging up to AUD 15,900 is available, plus tax free entertainment benefits. Access to a 24/7 holistic Employee Assistance Program supports mental, emotional, physical, and financial well being. Up to 5 weeks annual leave is available after three years of service, subject to eligibility conditions, plus additional personal leave. A supportive, inclusive, and diverse workplace values your contributions. Opportunities for personal growth, professional development, and career progression are available.
How to Apply
Qualified candidates who are ready to make a difference in the lives of others are encouraged to apply. Please visit the MADEC Careers website to view the full Position Description and submit your application. The hiring team is looking for people with resilience, empathy, and strong communication skills who are committed to helping participants achieve meaningful employment. Join a team that truly changes lives. Apply today to become part of an organisation that is driven by purpose and dedicated to improving lives across Australia. Your journey to a rewarding career starts here.
