Reece, Australia’s leading supplier to the trade for over a century, is looking for a Trade Counter team member to join our busy Waverley branch. This is a dynamic role where you’ll be the go-to person for plumbers, providing expert product advice, managing orders, and ensuring the smooth running of one of our top-performing locations. If you love helping people and being part of a supportive team, we’d love to hear from you.
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Company Overview
For over 100 years, Reece has been the trusted partner to plumbing and building trades across Australia and beyond. With over 900 branches globally, our success is built on providing top-quality products and exceptional service that helps tradespeople do their vital work. We’re a company where people make a real difference, and we’re committed to creating a diverse, fair, and supportive environment for every team member to grow and succeed.
Key Responsibilities
In this varied role, no two days are the same. You’ll be essential to branch operations, with duties including:
- Providing outstanding customer service and expert product information to trade customers both in person and over the phone.
- Preparing accurate quotes, processing sales, and assisting with customer enquiries.
- Picking and packing orders, managing stock control, and maintaining tidy, well-presented shop floor displays.
- Making local deliveries to customers using a company vehicle.
- Helping to maintain a safe, clean, and organised branch environment for both staff and customers.
- Learning and using our in-house computer systems to manage orders and inventory.
Qualifications
We are looking for a reliable and proactive individual who brings the following:
- Previous experience in a customer-facing role such as retail, sales, delivery driving, or trade counter service.
- Excellent communication skills and a genuine enjoyment in helping people.
- A keen eye for detail and accuracy when handling orders and stock.
- Basic computer literacy and a willingness to learn new systems.
- A current, clean driver’s licence.
- Flexibility to work a rotating roster that includes weekend shifts.
- The energy and positivity to thrive in a high-paced, physically active environment.
Benefits and Perks
At Reece, we believe in rewarding our team for their hard work and supporting their lives outside of work. We offer:
- A competitive salary 20$-30$ with performance-based bonuses.
- Paid annual leave and generous paid parental leave.
- Continuous learning and development programs to help you build a long-term career.
- Significant company discounts on bathroom, kitchen, and plumbing products for your own projects.
- Access to ‘Reece Boost’ – our rewards program with cashback and discounts on groceries, fuel, insurance, and travel.
- A supportive, inclusive team culture within a stable, industry-leading company.
How to Apply
If you’re ready to start a rewarding career with a company that values its people, we encourage you to apply.
Submit your application online today and take the first step towards joining the Reece team in Waverley. We look forward to hearing from you.
