Room Operators Required In Australia

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Think a control room job is all about watching screens? Think again. We’re looking for a sharp, tech-oriented problem-solver to join our advanced Command Centre, where you’ll be the vital nerve centre for our security operations. This is a dynamic role that blends traditional monitoring with technical configuration and critical communication. If you thrive under pressure, love diagnosing issues, and want to be part of a team that’s at the forefront of security technology, your skills are needed here.

Company Overview

At Vision Intelligence, we’re not just monitoring sites; we’re pioneering smarter security solutions. Operating under our Master Security Licence, we leverage cutting-edge technology to protect our clients’ assets and people. Our accelerated growth is driven by a passionate and dedicated team who value innovation, integrity, and collaboration. When you join us, you’re stepping into a business that truly invests in its employees and is committed to leading the industry forward.

Key Responsibilities

Your role is critical to our operational success. Each shift, you will:

• Actively monitor live CCTV feeds, identifying and responding to security breaches, alarms, and unauthorized activities with precision.
• Communicate clearly and professionally with clients and field colleagues via radio, phone, and log systems to coordinate responses to incidents.
• Perform technical tasks including camera configuration, setting up alert zones and alarm schedules, and troubleshooting offline equipment.
• Generate accurate reports from systems like number plate recognition and maintain detailed logs of all activities and incidents.
• Utilize computerized access control systems and follow strict protocols to ensure only authorized personnel access client sites.

Qualifications

To excel in this fast-paced environment, you will need:

Essential Requirements:

• A current Australian 1E Security Licence.
• A minimum of 12 months of hands-on experience in a Control Room or Security Operations Centre environment.
• Full working rights in Australia and the ability to pass a criminal history check prior to starting.
• Proven ability to work a 24/7 rotating roster across three daily shifts, including nights and weekends.
• Strong problem-solving skills with the ability to implement solutions calmly under pressure.
• Excellent written and verbal communication skills, with a confident and professional phone manner.

The Ideal Candidate Will Also Be:

• Tech-savvy, with proficiency in MS Office and the confidence to quickly learn new software and systems.
• A team player with high attention to detail and the ability to follow client and management directives accurately.
• Skilled in effective conflict management, maintaining focus during long monitoring periods.

 Benefits and Perks

We believe in rewarding the crucial work our team does. In this role, you will enjoy:

• The opportunity to work with advanced security technology and systems in a state-of-the-art Command Centre.
• A supportive, passionate, and dedicated team environment in a growing company.
• A role that offers variety and challenge, moving beyond traditional passive monitoring.
• Clear pathways for professional development in the security and technology sectors.
• The satisfaction of playing a key role in protecting people and property.
• Salary Ranges 17$ per hr depends on experience

How to Apply

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Ready to step into a command role where your vigilance and tech skills make a real difference? We are actively reviewing applications. To be considered, please submit an up-to-date resume that clearly outlines your relevant control room experience and security licence details.

Please apply directly. No agency submissions will be accepted for this role. Vision Intelligence Master Security Licence 000107549